Future Trends Leverages Persystent Suite to Efficiently Meet Remote Client Needs
Persystent Suite Helps Reduce Help Desk “Truck Rolls” by Ensuring Stable PC Configurations On or Off Network
Tampa, FL, December 17, 2009 – Persystent Software, developers of the fastest PC recovery products on the market, today announced that Future Trends Technology Consulting has chosen Persystent Suite to help drive efficient growth as Future Trends seeks to expand nationally.
As a managed service provider (MSP), Future Trends serves as a “virtual CTO” for its clients, helping them make strategic technology decisions and proactively maintaining their IT infrastructure. Future Trends will leverage Persystent Suite to help the company reduce the number of help desk calls it receives, thus reducing the cost of sending its service team to client sites distributed around the country. As a result, Future Trends will be able to control its costs while serving an ever greater number of clients – primarily small to medium sized businesses.
“Small business owners constantly struggle with the headaches of keeping their delicate IT infrastructure functional without breaking the bank,” said James Walker, CEO of Future Trends. “With our ‘Reliable Networks’ service plans, we manage all aspects of technology, from networks and applications to data, voice and security. The methodologies and technologies we employ in our clients’ highly varied IT environments enable us to deliver structure and accountability. Persystent Software plays an important role in our service plans because it ensures we can maintain good ‘PC hygiene’ regardless whether our clients’ end users are on or off the network.”
In today's challenging economy, most companies – large and small – are striving to reduce operational expense and risk while increasing efficiency and reliability. In order to achieve this, companies are turning to managed services solutions to help support their IT Infrastructure. Based in Los Angeles, Future Trends has over a decade of success bringing together experienced professionals, superior customer service and test-proven processes to create a true managed service technology offering.
By automating the PC recovery and imaging process, Persystent Suite enables managed service providers like Future Trends to reduce the number of potential “truck rolls” it needs to investigate and resolve issues at its customer sites. In addition, by enforcing compliance with baseline PC configuration guidelines, Persystent Suite can also improve Future Trends’ success rates for distribution of end user software patches and updates, including migrating clients to Windows 7. Persystent Suite is also a critical tool for IT departments in organizations large and small to help quickly recover failed PCs, image new or existing machines, and ensure compliance with corporate or government PC use policies.
“At Persystent Technologies, we are focused on ensuring the work-readiness of a company’s most important worker productivity tool—the end user PC,” said Len Summa, Vice President of Sales, Persystent Software. “Business and managed service providers, like Future Trends, are leveraging our innovative software to improve the efficiency with which they support their end users.”
About Future Trends
Future Trends Technology Consulting is a managed service provider (MSP) that applies industry-standard best practices to maintain and monitor systems for companies with IT critical environments. The company has over a decade of success bringing together experienced professionals, superior customer service and test-proven processes to create a true managed service technology offering. This approach ensures that its clients can rely on technology as a strategic resource to operate and grow their business.
About Persystent Software
Founded in 2002, Persystent Software has been instrumental to organizations in government, healthcare and education sectors with limited resources to support a high ratio of employees to IT staff and 24/7 business uptime. Persystent Software solutions ensure that end-user desktop and laptop computers are always available and fully functional – whether in the office or on the road. Persystent Software has developed the only automated PC recovery product on the market with unsurpassed speed – restoring application and operating system (O/S) files that are corrupted, changed, or missing – in less than 30 seconds.
Media Contact:
Elizabeth Yekhtikian
eyekhtikian@blancandotus.com
617-451-7352